RESPECTING YOUR DATA

1. Introduction
At Vancouver Island Forestry & Marine (VIFM), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you access our Services.

2. Information We Collect
We may collect the following types of personal data:

• Contact Information: Name, email address, phone number.
• Account Data: Login credentials, preferences, course progress.
• Payment Information: Credit card details (processed securely through third-party payment processor – Teachable (see Teachable’s Privacy Policy).
• Usage Data: IP address, device type, browsing history, and interactions with our website.

3. How We Use Your Information
Your information is used for:

• Enrolling you in courses and managing your account.
• Processing payments securely.
• Improving our website and course offerings.
• Sending you relevant communications, including course updates and newsletters.

4. Payment Security
We use third-party payment processors to handle transactions. VIFM does not store your credit card details.

5. Data Protection & Security

• We implement industry-standard security measures to protect your data.
• Despite these measures, no online service is 100% secure, and you acknowledge that you use our Services at your own risk.

6. Data Sharing & Third Parties

• We do not sell your personal data.
• We may share data with trusted third parties only when necessary to process payments, deliver courses, or comply with legal obligations.
• Third-party services we use (e.g., payment processors, analytics tools) have their own privacy policies.

7. Your Rights & Choices

• You may request access to or deletion of your personal data.
• You can opt out of marketing emails at any time.
• If you believe your data has been mishandled, you may contact us.

8. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze website traffic. You may disable cookies in your browser settings, but this may limit functionality.

9. Policy Updates
We may update this Privacy Policy periodically. Continued use of our Services after updates constitutes acceptance of the changes.

10. Contact Us
For any questions about this Privacy Policy, contact us via our form.